Frequently Asked Questions (FAQ)常见问题（FAQ）

Toothbrush embroidery is a three-dimensional embroidery technique that makes the thread stand upright, dense, and fluffy on the fabric surface like toothbrush bristles — hence the name. It is a high-difficulty subcategory within raised embroidery, also known as Flocking, Turf, Vertical Pile, or Tufting Embroidery.

Ordinary 3D embroidery usually refers to 3D foam or padded embroidery, which relies on padding to build up height; it tends to feel stiff and flatten over time. The key difference with toothbrush embroidery is that it "stands up on thread alone": the thread itself stands upright and fluffy, soft to the touch and breathable, with dimensionality coming from the thread and process parameters rather than a hard padding layer. To judge the quality of a toothbrush embroidery, focus on two things — whether it feels soft and whether it sheds after washing.

Because our thread is "locked" in, not "pressed" in.

A common industry approach is to pad thick felt on an ordinary flat embroidery machine: the top thread and bobbin thread interlace to form the pattern, adhesive is applied to the back, and the felt is trimmed. The adhesive can only bond to the bobbin thread, while the top thread barely adheres — so the thread is prone to loosening, feels stiff, and sheds after washing.

Dobest has rebuilt the key parts and control system of its embroidery machines in-house, using a single-sided direct threading + high-strength TPU heat-fused locking process: a single top thread travels repeatedly between the fabric and the felt, the back is fully bonded with TPU adhesive, and the excess felt and thread are trimmed away. The full-surface adhesive locks every thread firmly in place, so the finished product is soft, with upright pile, breathable and wash-resistant — and our internal defect rate has long stayed under 1%.

Yes. Stretch fabric (including knitted stretch fabrics) used to be difficult to embroider: paper backing, heat-fused adhesive film, or water-soluble film each bring problems — paper residue irritates the skin, adhesive film peels off into sharp filaments, and water-soluble backing requires washing, which can change the fabric's size and slightly shift its color.

In 2026, Dobest developed and launched its Backing-Free Embroidery process: no paper or tear-away backing, no heat-fused adhesive film, no water-soluble film, no EVA — embroidery can be completed on a computerized embroidery machine with no backing at all. Even stretch fabric can be embroidered using thread alone, with a soft hand feel, strong dimensionality, and no skin irritation. If your stretch-fabric products have been stuck at "once it's embroidered, it's unwearable", send us the fabric and artwork for a process evaluation.

Yes. We can run finished-garment embroidery on ordinary embroidery machines, which is ideal for the quick-response model used by brands and livestream e-commerce: you only stock blank (unfinished) garments; once orders come in, embroidery is added by style, so you produce exactly what you sell and can turn blanks into new styles at any time — instant hot-item production with zero warehouse inventory and no risk of overstock.

Small batches and multiple styles are also welcome: send us the artwork for different styles and patterns together, and we can schedule production and deliver in batches by style. We recommend confirming the specific style counts and batch combinations during the process evaluation stage, so we can offer better unit pricing and lead times.

Our standard MOQ is 300 pieces. This allows sampling, machine setup, and process-parameter locking to be spread over a reasonable cost base, and keeps quality more stable during bulk production.

If your quantity is under 300 pieces, let's talk: if the project has ongoing reorder potential, or is at the new-product development sampling stage, we can assess it case by case. On sampling fees we also have a friendly policy — simple designs can be sampled free of charge up to 3 styles; sampling fees for complex designs can be offset once a subsequent bulk order reaches the 300-piece MOQ.

Yes. Dobest is a general VAT taxpayer and can issue 13% VAT special invoices — suitable for brands and export companies with strict invoicing and financial-compliance requirements.

Other credentials: Grade A tax credit rating for four consecutive years (2021–2024); qualified for the import and export of goods and technology since November 2020; products certified to Oeko-Tex Standard 100 and SGS; the company has passed Disney factory audits (Disney ILS, International Labor Standards) and adidas SEA (Social & Environmental Affairs) audits, and holds 2 utility model patents and 6 registered trademarks, all available for verification.

Yes. Our products and services already cover China, Japan, Europe & North America, and Southeast Asia, and we have long supplied export trims and accessories buyers, trading houses, and cross-border e-commerce customers. We are familiar with the common export requirements for sample approval, packaging and labeling, lead-time coordination, and quality acceptance.

The company has held qualification for the import and export of goods and technology since November 2020, and can settle in RMB or foreign currency (per contract). We can also work with your designated forwarder and shipping method. For first-time cooperation, we recommend sampling first to confirm the technique and quality standards before bulk production and shipment. For projects with brand specifications or export testing requirements, we suggest defining test items and acceptance criteria at the sampling stage, so quality boundaries are locked before mass production.

Yes. The company holds 2 utility model patents and 6 registered trademarks, all owned by the company, with the 2 patents invented by legal representative Mr. Liu Ronghui:

① "A Re-Positionable 3D Soft Fabric Label", grant publication no. CN222896500U, granted May 23, 2025;
② "A 3D Calligraphy & Painting Craftwork", grant publication no. CN222780179U, granted April 22, 2025.

The registered trademarks include the word mark "德邦仕" and figurative marks in international classes 24, 26, and 35. All of the above authorization information can be provided with reference numbers for verification. For customers, this means independent process and structural know-how, and a clear, traceable origin for the technical solutions involved in cooperation.

Beyond our two signature techniques — Toothbrush and Chenille Embroidery — we also provide Backing-Free Embroidery, Flat Embroidery, Sequin Embroidery (Sequin, Metallic Sequin), Appliqué Embroidery, Laser-Cut / Laser-Engraved Embroidery, Machine Beading, Cord & Braid Embroidery, Fringe Embroidery, Cross-Stitch Embroidery, Chunky Wool Machine Embroidery, Flat Metallic Thread Machine Embroidery, Needle-Fur / Brushed-Nap Embroidery, 3D Hollow Embroidery, 3D Foam & EVA Puff Embroidery, Wall Covering / Wall Mural Machine Embroidery, and more — a complete range of computerized embroidery solutions.

Each technique can be used on its own, or combined with others on a single product — for example, chenille combined with toothbrush, flat, sequin, or cord embroidery on one piece for multi-layered, multi-textured effects. If you have a more specialized need, send us the artwork or a physical sample and our process team will evaluate feasibility.

Sampling: standard artwork is usually sampled within 24–48 hours; complex specialty composite patterns take about 3–4 working days.

Sampling fee policy: simple designs can be sampled free of charge up to 3 styles; complex designs incur a sampling fee, which can be offset against the order value once a subsequent bulk order reaches the 300-piece MOQ.

Bulk production: lead time is typically 5–10 working days. Rush orders can be scheduled with priority — please state your desired lead time when ordering, and we will give you a clear reply based on the current production schedule. All of the above lead times assume confirmed artwork, available fabric, and written sample approval.